What We Collect and Why We Collect It
When you open an account with gdb33, we collect the details you provide at registration — your name, email address, and contact information. When you make a deposit via bKash, Nagad, or Rocket, we log the transaction reference and amount to reconcile your account wallet correctly.
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We do not store your mobile wallet PIN or full payment credentials on our servers. Device and session data — your browser type, IP address, and login timestamps — are recorded to detect unusual access and protect your account from unauthorised use. If you contact our
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support team, the content of those messages is stored so we can follow up accurately. We keep your data only as long as your account remains active or as long as applicable record-keeping requirements in your eligible region demand. You can ask us to review, correct,
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or remove your personal information at any time by reaching our support channel. Whether any specific data-retention period applies to you depends on your local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.